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Privacy Policy
Your privacy is important to us. The following discloses the
information gathering and dissemination practices for E Host
Solution and this web site, http://www.ehostsolution.com.
Information Automatically Logged
We use your IP address to help diagnose problems with our
servers and to administer our web site. We also use your IP
address to help us identify hackers and others who misuse
our services. In this way, we can protect you and other users,
and prevent lost business that may result from unauthorized
activity. Your IP address is also used to gather broad demographic
information so that we may better serve you and the community.
This information is used at the server level, with the server
recognizing the IP address and not the individual person.
In the cases of e-commerce or other proprietary transactions,
we record the IP address with the information provided by
the end user using this IP address. This procedure helps us
to track fraudulent attempts with credit cards and other illegal
activities.
Cookies
Our hosting Control Panel uses a cookie to capture your userid and
the domain name you're working with. This information is used
so that you can pass through each page of the Domain Manager
without getting prompted to re-login. This also enables you
to visit the control panel again within one hour (time allotted
for the cookie) without having to login. It is highly recommended
that the user close the browser after using the Domain Manager
to clear out the cookie, especially if the user is on a public
computer. We do not use this cookie to sell your information
to outside companies.
Order Forms 
Our site uses an order form for customers to purchase our services.
We collect contact information (like their physical address
and email address), financial information (like their account
or credit card numbers), and unique identifiers such as their
chosen user name. Contact information from the order forms is
used to send the user information about our company and about
the services they have purchased. The customer's contact information
is also used to get in touch with the visitor when necessary,
to have an accurate record of a real person who is using our
services and for credit card address validation upon authorization.
We do not share this contact information with outside parties,
except when the customer requests that we do so, as in the case
of registering their domain name. We reserve the right to use
this information if a situation arises in which it will be necessary
for us to bring in an outside specialist or contractor, or in
cases where it may be useful in identifying illegal activities
or activies that go against our terms of service or other guidelines.
Financial information that is collected is used to bill clients
for products and services. The credit card information that
we collect is encrypted into a password-protected database;
therefore, no one but E Host Solution can access it. Your credit
card information is used to do automatic renewal of website
plans for your convenience. This information is never shared
with third parties.Unique identifiers (such as user names) are
collected from web site visitors to verify the user's identity,
and for use as account numbers in our record system.
Help Desk
Our Help Desk form requires users who are experiencing problems
with their site or our hosting services to identify themselves
so that we can accurately diagnose and correct their problems.
Users must provide their name, e-mail address, and domain name,
if applicable.
External Links
This site contains links to other web sites. E Host Solution
is not responsible for the privacy practices or the content
of any such other web sites.
Data Security
To prevent unauthorized access, maintain data accuracy, and
ensure the correct use of information, we provide appropriate
physical, electronic, and managerial procedures to safeguard
and secure the information we collect online. Customer information
is stored on a secured server with password security. The servers
themselves are stored in a facility featuring 24 hour video
surveillance which requires a pass-code to enter. Nightly backups
are made of all data and activity on the servers is tracked
and recorded.
We take special care in protecting all billing information.
The information is protected by our use of a secure server.
The secure server software, using a program called SSL, encrypts
all information you input before it is sent to us - that means
your information is scrambled into a coded message that can
only be read with a decoder.
Log Files
This site's web server automatically writes files with the following
information: IP address, request type, file accessed and access
time. This data is collected to administer the site, and to
gather usage data for design feedback.
Protecting Your Password
You should not disclose your password to any third parties.
If someone else knows your password, you may lose substantial
control over your personally identifying information and may
be subject to legally binding actions taken by the person
using your password. Therefore, if your password has been
compromised for any reason, you should immediately change
it with your Domain Manager.
Our Commitment to Children's Privacy
Protecting the privacy of children is very important to us.
We do not collect or maintain information at our web site
from people we actually know are under 18, and no part of
our web site is designed to attract people under 18. We are
able to prevent the collection of information from people
under 18 by requiring a credit card number to purchase our
services.
How to Correct your Information
You can correct factual errors in your personal information
by sending us a request that credibly shows an error. To protect
your privacy and security, we will also take reasonable steps
to verify your identity before granting access or making corrections
and we will maintain an archive record of your original information.
Contacting Us
If you have any questions about our Privacy Policy, the practices
of this site, or your dealings with this web site, please
contact our Customer Service Department.
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